NHTSA Complaint #10060523 — 2004 HONDA ELEMENT VISIBILITY:WINDSHIELD

Complaint Details

ODI Number	10060523
Vehicle	2004 HONDA ELEMENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	February 6, 2004
Date Filed	March 5, 2004
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NH

Consumer Description

STRUCTURAL DEFECT WITH WINDSHIELD. 17 DAY OLD ELEMENT DEVELOPED 16 INCH CRACK IN WINDSHIELD OVERNIGHT. STARTED AT GAP IN MOLDING UNDER WIPERS, CONTINUED UP FOR 3" AND THEN 13" TOWARDS DRIVER SIDE A-PILLAR. SALES DEALER SAID MAY HAVE BEEN CAUSED BY PEBBLE AND WOULD HAVE TO PAY OUT OF POCKET, IE, NO WARRANTY OR GOODWILL. AFTER COMPLAINT LETTER TO DEALER, SERVICE MANAGER TOLD ME THEY MIGHT BE ABLE TO REPLACE IT AS GOODWILL ONE TIME ONLY. WENT TO GLASS EXPERTS WHO FOUND "BUBBLE AND BURR"/STRUCTURAL DEFECT AROUND WINDSHIELD CAUSING STRESS FRACTURE. HAD THEM REPLACE WITH HONDA GLASS. SECOND WINDSHIELD HAD HUNDREDS OF PITS IN GLASS. THIRD HONDA WINDSHIELD NOW INSTALLED. SCARED TO HAVE FAMILY DRIVE IN CAR DUE TO "SOFT" HONDA WINDSHIELDS, AS WINDSHIELD IS INTEGRAL STRUCTURAL COMPONENT IN AIRBAG DEPLOYMENT AND ROLLOVER. I DON'T WANT TO BE THE FIRST PLAINTIFF IN A CLASS ACTION LAWSUIT ALA FORD/FIRESTONE. PLEASE HELP US ELEMENT OWNERS. *JB

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#10211537 — December 12, 2007 — WALKED OUT TO VEHICLE IN THE AFTERNOON, NOTICED WINDSHIELD WAS CRACKED. CRACK GREW OVER THE NEXT FEW HOURS TO ABOUT 9...

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