NHTSA Complaint #10056818 — 2001 PONTIAC AZTEK

THE VEHICLE HAS 100,000 MILES ON IT AND ON TOP OF REPLACING MANY "MINOR" PARTS AS WELL AS THE AIR CONDITIONER CONDENSER, THE TRANSMISSION AND COMPUTER BOARD, WE HAVE NOW REPLACED THE WHEEL BEARINGS 3 TIMES. AND, WHILE REPLACING THE BEARINGS WE FOUND THAT THE HALF-SHAFT IS BAD AND HAS TO BE REPLACED. THE BEARINGS WERE ON INDEFINITE BACKORDER, WITH NO DEALER IN THE STATE HAVING ANY. THIS ONCE AGAIN COST US THE USE OF THE VEHICLE FOR A COUPLE OF WEEKS. THIS CAR IS AWESOME EXCEPT FOR IT'S COMPLETE LACK OF RELIABILITY. I HOPE THEY'VE FIXED THESE PROBLEMS ON LATER MODELS. GM HAS TAKEN NO BLAME FOR ANY PART EVEN THE ONES THAT SHOULD HAVE BEEN UNDER WARRANTY. THE DEALER WON'T REPLACE THE REAR LATCH PROBLEM WITHOUT CHARGING FOR IT. HOW LONG WILL IT TAKE BEFORE GM FIGURES OUT THAT SAVING MONEY AT THE COST OF CUSTOMER SATISFACTION DOES NOT PAY IN THE LONG RUN?