NHTSA Complaint #10056338 — 2003 HONDA ELEMENT

A CRACK DEVELOPED IN THE PASSENGER'S SIDE LOWER CORNER AT THE BASE BEHIND THE WINDSHIELD WIPER THAT EVENTUALLY SPREAD UP 8 INCHES AND ACROSS 8 INCHES AND BACK DOWN TO THE BASE. THERE WAS NEVER ANY TYPE OF EVIDENCE OF ANY TYPE OF ROCK CHIPPING OR DAMAGE. I TOOK THE VEHICLE IN TO MY LOCAL DEALERSHIP, AND THEY ASSURED ME THAT IT WOULD BE COVERED UNDER WARRANTY TO REPLACE THE WINDSHIELD. THE DAY IT WAS TO BE REPLACED THEY CALLED AND SAID THERE WAS A PROBLEM. NOW THERE IS EVIDENCE OF SOME MAGIC "ROCK CHIP" AND THEY WENT AHEAD AND INSTALLED THE NEW WINDSHIELD ANYWAY WITHOUT MY CONSENT. NOW THEY WANT THEIR $553.00. GO FIGURE. I ALSO WANT TO MENTION THAT THIS IS THE THIRD SUCH CRACK IN UNDER 7 MONTHS OF OWNING MY HONDA ELEMENT. MY VIN FALLS UNDER THE HONDA SERVICE BULLETIN # 03-028 AS HAVING THE DEFECTIVE WINDSHIELD AS WELL. IT'S ALL A SCAM! THEY WANT YOU TO CLAIM IT ON YOUR INSURANCE SO THEY DO NOT HAVE TO PAY FOR ALL OF THESE REPAIRS. THEN THEY TRY TO HOLD YOUR VEHICLE HOSTAGE IF YOU DON'T PAY THEM IMMEDIATELY. SOMETHING NEEDS TO BE DONE ABOUT THESE GESTAPO TACTICS. THEY KNOWINGLY SOLD ME A DEFECTIVE VEHICLE, AND NOW THEY WANT TO PASS THE BUCK TO WHOMEVER WILL PAY EXCLUDING THEMSELVES. *JB