NHTSA Complaint #10031157 — 2002 LAND ROVER FREELANDER

I PURCHASED MY 2002 LANDROVER IN AUG 02. SINCE THEN IT HAS BEEN IN THE SHOP FOR OVER 30 DAYS FOR REPAIR WORK TO THE STEREO, SUNROOF, THROTTLE ASSEMBY, TRANCTION CONTROL WARNING LIGHT, PASSENGER WINDOW BREAKING, ETC. HOWEVER, I WAS MOST DISTURBED TO LEARN THAT LANDROVER IS "FINDING" OUT, AS QUOTED BY TWO DEALERSHIPS, THAT THE BREAKS NEED TO BE REPLACED EVERY 12000 MILES BECASUE THE VEHICLE IS TOO HEAVY FOR THE PADS USED DURING MANUFACTURING. LANDROVER NORTH AMERICA HAS PROVIDED NO RELIEF IN THIS MATTER AND MAINTAINS THAT IT IS MY PERSONAL DRIVING HABITS THAT ARE RESPONSIBLE AND THIS IS A NORMAL WEAR AND TEAR ITEM. I HAVE OWNED SEVERAL OTHER SUVS AND HAVE NEVER HAD TO REPLACE BREAKS EVEN UP TO 70,000 MILES DRIVING ON MOUTAIN ROADS. I BELIEVE LANDROVER NA HAS A PERSONNEL RESPONSIBILITY TO DISCLOSE THE ADDITIONAL COST OF $300 THAT EACH CUSTOMER HAS TO PAY EVERY 12K MILES FOR BREAK IN ADDITION TO THE $350 THEY HAVE TO PAY FOR THEIR SCHEDULED SERVICE EVERY 12K MILES. I DOUBT THEY WOULD SELL ANOTHER VEHICLE. EVEN THE SERVICE MANAGER AT THE DEALERSHIP THAT SERVICES MY CAR ADMITTED HE WOULDN'T BY ONE EITHER.