NHTSA Complaint #10028971 — 1999 MERCURY TRACER

WE BOUGHT A 1999 MERCURY TRACER USED CAR ON 04/2000, LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 8 TIMES. THE SERVICE MANAGER NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. . I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. THA LAST MONTH MY CAR BROKE DOWN COMPLETED. I TOOK TO THE MIDAS AND THE MANAGER SAID ME THE WAS ALL MOTOR MOUNTS AND TWO FRONT AXXELS, THEN I FIXED DID HE TOLD ME IT WAS EVERITHING. AND THEN I TOOKED BECAUSE I'M STILL HAVE THE SAME PROBLEM THEN I TOOKED BACK TO MIDAS THEY CHECKED FOR THE FOUR TIME THEN HE TOLD ME THE WAS THE TRASMISSION PROBLEM. I'M STIIL HAVE A PROBLEM. *AK