NHTSA Complaint #10022547 — 2001 NEWMAR MOTORHOME

PROBLEMS WITH FRAME OF 2001 RV. *MR WHILE TRAVELING THE CONSUMER WAS INFORMED THE RIGHT SIDE OF THE RV WAS RUNNING RIGHT OF THE CENTER. THE MANUFACTURER INSTRUCTED THE CONSUMER TO GO TO THE DEALER WHERE THEY CHECKED THE ALIGNMENT AND FOUND THAT IT WAS OFF BY 3 1/2 INCHES OUT OF LINE. (NEMAR HAD THE FRAME CUT BETWEEN THE FRONT REAR WHEEL TO SHORTEN THE FRAME FOR A 34' RV) WHEN THEY WELDED IT BACK TO THE RIGHT SIDE, IT WAS 3/4 INCHES LONGER THAN THE LEFT SIDE. THE DEALER STATED THAT IT COULD NOT BE FIXED. (THE MANUFACTURER COULDN'T FIX EITHER) THE MANUFACTURER REFERRED THE CONSUMER TO A DEALER WHERE THEY REPLACED 2 REAR SPRINGS. THE MANUFACTURER TACKED A 38 INCH PLATE WITH A HOLE FOR A SPRING CENTER BOLT. THE RIGHT REAR AXLE HAS PULLED FORWARD 3/4 INCH AND CORRECTED THE TRACKING. THE CONSUMER WAS CONCERNED THE PLATE MAY BREAK LOOSE FROM THE SPRING PERCH AND CAUSE THE AXLE TO MOVE FORWARD AND BACKWARD. *SCC *JB