NHTSA Complaint #10019083 — 2001 SUBARU LEGACY ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10019083
Vehicle	2001 SUBARU LEGACY
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 5, 2003
Date Filed	May 21, 2003
Mileage	2,500 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

MY SUBARU LEGACY, 2001, 25,000 MILES, CAUGHT ON FIRE IN THE FRONT RIGHT PART UNDER THE HOOD SUDDENLY ON MY WAY HOME 2/5/03, I WAS LOCKED IN THE CAR AND UNABLE TO GET OUT TILL THE CAR FILLED WITH SMOKE, I WAS PANICKING, AS I WAS UNABLE TO BREATH. AT THAT POINT I THOUGHT I WOULD PASS OUT, OR DIE SOON, THE PEOPLE OUTSIDE COULD NOT GET ME OUT. MY CAR WAS TOTALED, AND STILL UNDER WARRANTY. SUBARU HAS NOT RESPONDED, I AM WITHOUT A CAR. THIS HAS BEEN VERY STRESSFUL FOR ME AND MY FAMILY. WE TRUSTED THE NAME OF SUBARU AND WHAT IT STANDS FOR TILL NOW. AFTER OUR INSURANCE COMPANY SENT A FORENSIC MECHANIC TO INVESTIGATE, IT WAS DETERMINED NOT TO BE ARSON, AND TO BE THE FAULT OF THE MANUFACTURER. WE ALWAYS TOOK VERY GOOD CARE OF THIS CAR SO THIS HAPPENING WAS QUITE A SHOCK TO US AND OUR OTHER FRIENDS THAT OWN SUBARU'S. WE ALL ARE NOT SO PATIENTLY WAITING TO HEAR FROM SUBARU. I WOULD LIKE A NEW CAR AS SOON AS POSSIBLE. *JB

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