NHTSA Complaint #10014127 — 1997 SATURN SW

I CALLED SATURN OF EATONTOWN, NJ REPORTING AN ELECTRICAL PROBLEM WITH THE IGNITION AND DOOR BELL ALARM-IT RANG CONSTANTLY. I WAS TOLD BY THE SERVICE MANGER NOT TO WORRY, USE A LITTLE CW SPREAD; 3 DAYS LATER, THE STEERING COLUMN AND IGNITION CAUGHT ON FIRE. SATURN IS REFUSING TO HONOR SAFETY RECALL TSB # 97-C-02, DATED APR 97, TITLED, "RECALL-IGNITION CYLINDER MALFUNCTION." I UNDERSTAND THAT UNDER FEDERAL LAW A MANUFACTURER-INITIATED SAFETY RECALL IS EQUAL TO A NHTSA SAFETY RECALL AND MUST BE REMEDIED AT NO COST TO THE CONSUMER. I THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. ANTHONY A. SESSA P. S. I AM NOT SURE WHEN MY DECEASED FATHER PURCHASED THIS VEHICLE. *NLM