NHTSA Complaint #10013867 — 2000 CHEVROLET VENTURE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10013867
Vehicle	2000 CHEVROLET VENTURE
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 10, 2003
Date Filed	April 2, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

VAN WAS BROUGHT IN FOR SERVICE WITH A "LOW COOLANT" LIGHT AND A LOUD NOISE COMING FROM THE ENGINE. THE VAN IS 3 YEARS OLD WITH 48K MILES. I WAS TOLD THAT I HAD AN INTAKE MANIFOLD GASKET LEAK. THIS CAUSED COOLANT TO MIX IN WITH THE ENGINE OIL WHICH CAUSED A CAM BEARING FAILURE. THE ENGINE WAS COMPLETELY DAMAGED AND NEEDED TO BE REPLACED. MY CAR WAS AT THE DEALER (SCOTT CHEVROLET IN EMMAUS, PA) FOR 17 DAYS GETTING REPAIRED BECAUSE OF A DEFECTIVE $20 GASKET! THE DEALER SERVICE MANAGER TOLD ME THAT THIS GASKET FAILURE OCCURS OFTEN AND IT IS SOMETHING THAT THEY NORMALLY INSPECT IN VANS WITH THIS STYLE ENGINE AT 40K MILES. *NLM

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