NHTSA Complaint #10007976 — 1997 LINCOLN TOWN CAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10007976
Vehicle	1997 LINCOLN TOWN CAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 4, 2003
Date Filed	February 22, 2003
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

INTAKE MANIFOLD FAILURE...PART MADE OUT OF PLASTIC. DEALER STATES MANUFACTURE HAD ISSUED A "CAMPAIGN" TO REPLACE AT NO CHARGE BECAUSE THEY KNEW PART WAS FAULTY...BUT ONLY IF VEHICLE WAS IN "TAXI OR LIMO" SERVICE. I AM OUTRAGED THAT MANUFACTURE ACKNOWLEDGES THAT PART IS FAULTY BUT DOES NOT REPLACE WITH ADEQUATE REPLACEMENT. VEHICLE HAS ONLY 56000 MILES. COST TO ME TO REPAIR ALMOST $900.00. CALL TO FORD CUSTOMER SERVICE REPRESENTATIVE HAS YET TO BE RETURNED.

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