NHTSA Complaint #10007492 — 2001 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10007492
Vehicle	2001 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 13, 2002
Date Filed	May 1, 2003
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

I WAS TRAVELING AT 70 MPH WHEN I HEARD A NOISE, THE TRANSMISSION QUIT WORKING, I HAD THE VEHICLE TOWED TO THE DEALER. HE CALLED AND SAID THE SNAP RING POPPED OUT OF THE SERVO CASE CAUSING THE TRANSMISSION TO FAIL. THEY REPAIRED IT AND SAID IT WAS FIXED, STARTED HOME AND GOT 15 MILES WHEN IT BLEW AGAIN. HAD IT TOWED BACK AND THEY TRIED TO REPAIR IT AGAIN BUT SAID THEY COULD NOT , NEEDED A NEW TRANNY. I QUESTIONED THEM THAT A 51,000 MILES, THE PART SHOULD NOT HAVE FAILED, THEY COULD NOT GIVE ME AN ANSWER. I TOOK IT SOME WHERE ELSE TO BE REPAIRED. THE PERSON SAID THAT THERE IS TO MUCH PRESSURE THAT IT BLEW IT OUT. I FEEL THAT THE PART WAS DEFECTIVE. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768335

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