NHTSA Complaint #10002966 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10002966
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	December 3, 2002
Date Filed	January 19, 2003
Mileage	4,036 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

COILPACK FAILURE ON THE ENGINE. THE PARTIAL ENGINE FAILURE CAUSED THE CAR TO SHAKE VIOLENTLY WHILE DRIVING. IT WAS DIFFICULT TO BRING THE CAR OVER 25 MILES PER HOUR, EVEN ON THE HIGHWAY. AFTER A FEW MINUTES, THE CAR WAS SMOKING AND SMELLED BAD. THE VOLKSWAGEN DEALER TOLD US THAT LOTS OF CARS, PARTICULARLY THE ONES WITH 1.8T ENGINES, ARE HAVING THIS FAILURE. HE SAID THAT VOLKSWAGEN IS AWARE OF THE PROBLEM BUT THAT THE PART IS ON A NATIONAL BACKORDER. OUR CAR WAS IN THE SHOP FOR ALMOST THREE WEEKS.

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